Q: Are you a factory or a trading company?
A: We are a group company. We have our own manufacturing facility, a dedicated trading company, and a specialized research and development center.
Q: Is OEM service available for your products?
A: Yes, OEM orders are fully acceptable. We can customize according to your specific requirements.
Q: Can you provide samples before placing a bulk order?
A: Yes, we can supply small samples free of charge for your evaluation.
Q: How do you ensure the quality of your products?
A: Quality is the life of our factory. We have inspectors at every production step. Every product is fully assembled and carefully tested before being packed for shipment.
Q: What is your after-sales policy?
A: If any damage occurs during carriage that is determined to be our responsibility, we take full accountability to compensate our customers.
Q: Which certifications do your products hold?
A: Our facility operates under ISO13485, and our main product lines are CE certified to meet international medical standards.
ZNG Medical
